Return to Help Index
Buyer's Guide
How do I find information about the Health, safety and environment test?
  Please visit www.citb.co.uk/cards-testing/health-safety-environment-test.
How do I buy/redeem a voucher?
  To purchase a voucher, click here. To redeem a voucher, follow the instructions on the email you receive after purchase.
How do I find my product?
  To find a product, you may (1) browse by category located on the far left of the home screen or, (2) type a keyword in the PRODUCT SEARCH box in the upper right hand corner. For further assistance in locating a product, feel free to contact customer service for assistance.
What are my payment choices?
  During the checkout process you may choose any of our current payment options (MasterCard, VISA, Electron, Switch, Solo) and continue to place your order. If you would like to use Maestro card, please ring 0344 994 4488 to place and pay for your order.

Please note that we will not ship your order until we receive payment from you.
How do I navigate the site?
  Simply choose a category, located on the top, left, and bottom of the website. You may also type a keyword into the PRODUCT SEARCH box to quickly find a specific product. If you have any trouble locating a product, feel free to contact customer service for assistance.
How do I use a code entitling me to a discount or offer?
  After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you will see a box where you may enter and apply your code to your order.